Jorrit was a brilliant colleague. He is an exceptional UX practitioner, very experienced yet open to new ideas, and really knows how to get under the skin of the user. He is clear thinking and methodical but also very creative in his approach. He is also a lot of fun to work with and this makes him a popular addition to any project.
Head of Market Research, The Key
2 October 2020
Jorrit has worked with teams across the business (and wider group) to share his experience and operating principles as Head of UX. He has been involved in a wide range of projects from early-stage user research, through to the development of solutions across our product portfolio and new product development ideas. He has helped The Key evolve its approach to product and content development since he started in 2017 - introducing new models and concepts to ensure total focus on users' problems. Jorrit leaves a colourful legacy of design sprints, engaging workshops, sharpies and walls full of kaleidoscope coloured post-it notes.
Chief Product Officer, The Key
27 July 2020
Jorrit has helped the business to establish a UX function that is now always considered upfront rather than part-way through a project. It has been good to see the positive effect he is having on our work. I'm delighted that users are considered and consulted much earlier in our processes. The success of our app demonstrates the impact of Jorrit being involved from the beginning. It was good to see the effect that early working prototypes and user research have had on our thinking and eventual end product.
Chief Technology Officer, The Key
27 March 2019