De case studies zijn op dit moment alleen beschikbaar in het Engels.

Re-imagining the website of the UK's Rail Safety and Standards Board

I designed a new topic-based content model to group the content on RSSB's website around key topics of interest. This digital experience strategy led to a 264% increase in page views and a 93% increase in downloads.

The Key - mobile app

We pivoted from the initial concept and focused instead on the core user needs that I had identified in research. This led to higher-than-expected adoption and higher overall engagement - twice as high as for users who did not use the app.

Cambridge International

I redesigned the website navigation of this University of Cambridge-owned education business to make it easier for their customers to find the right information. I used quantitative data from tree testing and visitor analytics to identify the core navigation issues and design a more effective solution.

SciVal

Elsevier's SciVal enables universities to measure their research performance and make informed strategic decisions. My UX team developed SciVal from the ground up. Our focus on user needs and ease of use was a primary reason for SciVal's commercial success.

The Key - SaaS onboarding flow

I designed a new onboarding experience that makes it easy for school leaders in the UK to sign up and start using paid subscription services. Most users were able to complete the task in minutes, without experiencing any noticeable frustrations or blockers.

Hello, thanks for visiting! I'm Jorrit, a product designer, researcher and strategist with 10+ years of experience in insurance, fintech and B2B SaaS.

I design easy to use products for regulated, data-heavy businesses, helping them identify what their customers need and deliver the right solution. I enjoy taking on complex 0-1 problems and carry them through from research to the final UI and shipped code.

 

  • 10+ years as a product designer and researcher, both client- and agency-side. I've worked in Amsterdam, London and Barcelona.
  • Experienced with B2B, SaaS and AI products in complex domains.
  • Specialized in 0-1 development of new products and features.
  • End-to-end design process. I support the entire product development cycle - from research and prototyping to design & delivery, to analytics and testing.
  • AI-native workflow: I prototype in code with Claude, hand designs to engineering as code-ready bundles, and write front-end PRs. I built the tooling my colleagues use for this.

 

My approach

I work problem-first and evidence-based: define the problem before choosing a solution, explore different options, and validate with users before building. I have used this approach successfully to take 0-1 products from idea to launch.

A core part of my approach is creating prototypes with realistic data, tested with real users. A working prototype beats a set of screens in every stakeholder conversation. I prototype in code with AI, test on the prototype, and iterate until the client can use the product without help.

My approach is evidence-based, moving rapidly and using both qualitative and quantitative data as inputs into product decisions.

This approach ensures that:

  • you are solving real customer needs, with the right solutions.
  • your product or service is easy and enjoyable to use.
  • your product supports key business goals and can be effectively monetized.

 

I approach my work in a cross-functional and collaborative way, partnering with PMs, designers, developers and external stakeholders to deliver an effective solution. I enjoy running collaborative workshops to brainstorm the solution together.

 

 

Key results

  • CarePay
    Co-designed a 0-1 sales targets and performance module with a leading health insurer, replacing a report that takes 8 hours to build by hand. I designed the replacement with them over four research rounds; the client said it would replace their spreadsheet within six months.

  • Veriff
    Drove an 8% increase in conversion rate by improving the UX of the core product. UX redesign of camera permissions led to a 3% conversion uplift, generating 1.5% more billable sessions ($350K in revenue).

  • European Patent Office
    Designed a new online portal for patent applicants that achieved a 97% adoption rate and replaced three legacy systems.

  • Rail Safety and Standards Board
    Created a topic-based content model to group the content on RSSB's site around key topics of interest. This digital experience strategy achieved a 264% increase in page views and a 93% increase in downloads.

Recent roles

  • Senior Product Designer, CarePay International (Amsterdam, 2025-)
  • Director of Design, Veriff (Barcelona, 2022-2024)
  • Expert Analyst (Lead Product Designer), NTT DATA (Barcelona, 2020-2022)
  • Head of User Experience, The Key (London, 2017-2020)
  • Senior UX Consultant, Nomensa (London, 2016-2017)

 

Core skills

  • UI design and design systems (Figma)
  • UX and interaction design
  • AI-assisted prototyping (Claude)
  • Front-end coding (HTML, CSS, JavaScript)
  • User research and usability testing
  • Product discovery
  • Product and design strategy
  • Workshop facilitation

 

 

 

 

Say hi!

Please get in touch and share your thoughts. I'd love to hear from you!